All event registrations and glamping reservations are non-refundable.
BUT! We are happy to offer a transfer or deferral of your registration within the following guidelines:
Guidelines for event registrations paid in 2021 or 2022 for an event occurring in 2022:
- You may only transfer/defer a registration to another event once.
- All transfers/deferrals must be approved two weeks prior to the day before the race starts.
- When a transfer is made, the original price paid will be applied to the new relay registration fee. In cases where the new relay registration fee is more than the original price paid, the team will be required to pay the difference. In cases where the new relay registration fee is less than the original price paid the difference will not be refunded.
- The new event must occur within 12 months of the original event.
- If a transfer request is made after regular registration ends a transfer fee will be deducted from the original price paid to cover the expense of supplies and services already paid on the team’s behalf. Transfer fees are as follows:
- Road Standard team- $400
- Road Ultra team - $275
- Trail Standard team - $300
- Trail Ultra team - $200
- Sprint Standard teams - $200
- Sprint Ultra teams - $125
Guidelines for registrations paid in 2019 or 2020 for an event occurring in 2020 or 2021:
- Transfer fees were waived for these events.
- If your event was cancelled in 2020 or 2021, you should have received a registration code for 100% of the cost to sign up for a new event in 2021 or 2022. This code must be used towards an event occurring in 2022 and will expire at the end of 2022. If you have not received your code, please email firstname.lastname@example.org.
Guidelines for glamping reservations:
- Glamping reservations may be transferred to another glamping event within 12 months of the original event.
- Please note: Glamping reservations and event registrations are two independent registration processes. If you defer an event registration, please confirm your intent to defer glamping as well. When you sign up for your next event, please confirm that you receive two codes so you register for both the event and for glamping.
If you would like to transfer your registration, please contact customer service and we'll be able to assist!